Cancel / Change Order Policy

At Trendriseoutfit, we understand that customers may occasionally need to modify or cancel an order after it has been placed. This policy explains the conditions, timeframes, and procedures for requesting order cancellations or changes.

Order Processing Time

Orders are processed quickly to ensure timely delivery. Our processing schedule is as follows:

Stage	Timeframe
Order Cut-Off Time	5:00 PM EST (Monday – Friday)
Processing Time	1 Business Day
Weekend Orders	Processed next business day

Once an order enters the processing or fulfillment stage, modifications or cancellations may become limited or no longer possible.

Order Cancellation Policy

Customers may request cancellation of an order under the following conditions:

• The order has not yet been processed or shipped.
• The cancellation request is submitted within a short time after purchase.

If the order has already been processed or shipped, it cannot be canceled. In such cases, customers may need to wait for delivery and initiate a return request under our Returns & Refund Policy.

How to Request a Cancellation

To request a cancellation, please contact our customer support team as soon as possible with the following details:

• Full name
• Order number
• Email address used for purchase
• Reason for cancellation (optional)

We will review your request and confirm whether the cancellation is possible based on the order status.

Order Change Policy

We may be able to assist with minor changes to an order if the request is made before the order has been processed.

Possible changes include:

• Shipping address corrections
• Phone number updates
• Item size or color changes (if available)
• Quantity adjustments

Once an order has been processed or shipped, changes cannot be guaranteed.

Address Changes

Customers are responsible for providing accurate shipping information at checkout. If an address needs to be corrected, please contact us immediately.

If the order has already been shipped, we may not be able to update the address, and the customer may need to coordinate directly with the shipping carrier.

Non-Changeable Orders

For operational and fulfillment reasons, certain orders cannot be modified once processing begins, including:

• Orders already shipped
• Orders in transit
• Orders delivered to carrier facilities

Refunds for Cancelled Orders

If a cancellation request is approved before shipment, a full refund will be issued to the original payment method.

Refund processing times may vary depending on your bank or payment provider.

Refund Stage	Estimated Time
Cancellation Approved	Same Day – 1 Business Day
Refund Processing	3–10 Business Days
Bank Posting Time	Varies by provider

Late Cancellations

If an order has already been processed or shipped before a cancellation request is received, it may no longer be eligible for cancellation.

In such cases, customers may proceed with a return after receiving the order in accordance with our Returns & Refund Policy.

Order Refusal or Return to Sender

If a customer refuses delivery or provides an incorrect address resulting in return to sender, additional shipping fees may apply for reshipment.

Refunds (if applicable) may be adjusted to reflect shipping and handling costs incurred.

Fraud Prevention

Trendriseoutfit reserves the right to refuse cancellation or modification requests if fraudulent activity, abuse, or suspicious behavior is detected.

Policy Limitations

We make every effort to accommodate cancellation and change requests, but we cannot guarantee modifications once an order has entered the fulfillment process.

All requests are subject to review based on real-time order status.

Policy Updates

We may update this Cancel / Change Order Policy at any time without prior notice. Changes become effective immediately upon posting on our website.

Customers are encouraged to review this policy periodically.